Aqua Adventure Tours Online Reservations

We rarely cancel on our clients, but occasionally something weird happens and we have no other choice. If we need to cancel a charter due to bad weather, dangerous conditions, safety risks, mechanical, maintenance or other issues beyond our control, we'll gladly refund 100% of your original purchase price. If you prefer, we can try to rebook your trip for a mutually convenient time/date. 

If you need to cancel your charter for any reason, we'll happily refund 100% of your original ticket price if you can cancel at least 7 days in advance of your trip.

If you cancel less than 7 days in advance (or you miss your charter) we can't provide a full refund. But we also know life happens. People get sick, cars break down, flights get cancelled...all sorts of stuff...and usually at the least convenient time. 

Just get in touch to let us know what's going on. You can reschedule most local charters (not including corporate or out of town charters) at no extra cost up to 2 hours before your charter starts. We'll help you re-book your charter for a future date with 100% full credit of your original purchase price. And no rebooking fee. 

Your rebooked charter must take place within one year of your original booking date. And if you're not ready to commit to a specific future date, just let us know. We'll gladly convert your reservation to a gift certificate. Easy to use, no conversion cost and no expiration dates!

Onboard Safety + Comfort

Please don’t bring: spray sunscreen, high-heels, firearms, fireworks or illegal drugs. No smoking or vaping please - let's not melt holes in the big inflatable tubes! 

You're welcome to bring: your own food and drinks along in small, soft-sided coolers. But please don't bring the 200 quart Yeti, we just don't have that kind of space onboard. Alcoholic drinks are ok on private and corporate charters, but please avoid glass beer bottles. Wine and champagne bottles are ok.

We do have dry storage available for your gear, so feel free to bring towels, hats, phones, a change of clothes etc. 

Passengers on pod seats must be able to hold onto the grab handles and reach the deck with their feet. Many 8-9 year olds can do so. Anyone who cannot safely sit on a pod seat will be asked to sit on a bench seat for their own safety.

Privacy

We promise no spam, but we do need to collect certain information from you for our reservation system to work properly. This includes your name and the names of others in your group, an e-mail address and a cell phone number with text capability (so we can reach you with itinerary updates) and credit card payment info/billing address/zip code, etc. We may also ask if you'd like to receive future offers or news from Aqua Adventure Tours, and if you'd consider liking us on Facebook or other social media. Participating with us in future offers or on social media is completely up to you. Please see our privacy policy for full details.

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By using this website or making a reservation with us, you agree to our privacy policy.